100% refund (USD) to your payment card if cancelled more than 24 hours before the scheduled pickup time.
Cancellations within 24 hours or no-shows (passenger does not appear) will be charged 100% of the booking amount.
Flight Delay Policy
✈ By Flight Landing Time:
Your flight number identifies the intended landing-time pickup and creates a public FlightAware reference link. The website does not automatically monitor the flight. Please notify us promptly if the airline changes or delays the schedule.
🕐 Fixed Time bookings:
When you book with a Fixed Time and arrive beyond the free waiting period, a Waiting Time fee of $3.00 USD per additional 30-minute block may be charged.
Free Waiting Time
International terminal: Driver waits 60 minutes free (from actual landing time).
